Services

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What we offer

We provide expert support and consulting for your operations during charter, delivery and yard periods.

Our familiarity with the industry and its codes makes us your reliable resource to ensure you meet your legislative requirements. Our operational experience in managing risks and developing safe procedures allows you to focus on your owners demands.

We are your partner in delivering safe and reliable high-performance yachting.

Complex Requirements

We understand that superyachts require a service that delivers innovative solutions whilst meeting high standards of safety, comfort and reliability.

Our extensive experience, gained during the operation and management of large yachts around the world, gives us a lead when it comes to understanding your requirements and enables us to develop services tailored to your individual needs.

Yacht Safety

We offer development and/or maintenance of your Safety Management System (SMS) outlining standing orders, employment conditions, roles and responsibilities, health and safety Policies, garbage management plan, SOPEP and tailored development of emergency and security plans.

Compliance

Our services help you reach compliance with legislation specific to your yacht. Our familiarization  with ISM, Mini ISM, Large Yacht LY3 and MLC codes will prepare your yacht for planned audits, or unscheduled visits from Port State Control. For private yachts exempt of ISM we use these codes to manage risk on board ensuring safety standards to the benefit of the owner and favorable to insurance underwriters, flag state and class.

Relief Professionals

Our qualified crew are available to stand in when your senior crew have personal or study commitments and require time off but do not have the privilege of rotation. We see this service as promoting crew longevity and a stable crew environment. Together with our other services we are with you as a familiar resource.

Delivery & Charter

Our Masters, Chief Mates and OOWs support your bridge team during deliveries and charters with their extensive expertise. We offer nightwatch services during charters as OOW for relocations as well as deck preparations for guests. We are your reliable and adaptable resource on the bridge and on deck to add extra support and maintain hours of rest during busy charter periods or on passage.

New Bulid Setup

Our experience with Bridge Management, procurement of deck products, deck organisation and operational procedures make us an ideal support for new build set up. We offer setting up navigation management, change management, crew training and documentation for reporting and monitoring. We will develop you planned maintenance system and reference library.

Emergency Procedures

We develop state of the art contingency plans and execute drills to meet with statutory requirements whilst taking all stakeholders requirements into account. Muster station bill and responsibilities of each crew are reviewed and enhanced for maximum effectiveness of duties in an emergency situation.

Itinerary & Passage Planning

We document concise and detailed passage planning for your specific cruising areas with pilotage, reporting obligations, safest route with monitoring parameters, communications, weather and GMDSS. We develop pre-departure and arrival checks, stowage arrangements, watch schedules and update your passage on paper and electronic charts.

Navigation Management

We offer to review and install a correction system of your current charts and publications folio to ensure their compliance with regulations and carriage requirements. We are available to make regular visits to support your crew in maintaining your compliance.

Planned Maintenance System

We develop tailored PMSs which includes all safety and fire fighting equipment, engineering, medical inventory, reporting, yacht certification, chart and publication corrections, bridge equipment, navigation aids and routine deck and structural checks. We ensure your yachts condition is regularly and comprehensively assessed with status reports maintained.

Service Delivery Process Optimization

We seek to exceed guest expectations with superior superyacht service by working with you crew to streamline the sequence of events from anchoring, over launching and retrieving tenders and water toys, deck presentation and to mooring procedures with minimal disruption or delay to guests. With the implementation of our best practices, your crew will be able to anticipate guests needs and lead with a proactive approach.

Crew Training Manual

We create a bespoke Training Manual and Operations book specific to the yacht and onboard equipment. For you, we find the right balance between every yacht’s unique standards of behavior and culture and the compliance with industry standards concerning the use of onboard equipment, emergency response and housekeeping expectations.